Privacy Policy

Who we are

Suggested text: Our website address is: https://creativefactoryja.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Privacy Statement

At Creative Factory Jamaica Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect We collect personal information from you when you engage with our website or use our services. This information may include:

Personal Details: Name, email address, phone number, and mailing address.
Transaction Information: Payment details and billing information, which may include credit card numbers and transaction history.
Service Details: Information related to the services you request or purchase, including studio rental or production bookings.
Website Usage: Information about how you interact with our website, such as IP address, browser type, and browsing history.

2. How We Use Your Information Creative Factory Jamaica Limited uses the information we collect for the following purposes:

To provide and manage the services you request.
To process payments and issue receipts or invoices.
To send you important updates or information related to your booking or our services.
To improve our website and the services we offer by analyzing usage patterns.
To comply with legal obligations, such as tax reporting or fraud prevention.
For marketing purposes, such as sending promotional offers or updates, with your consent.

3. How We Protect Your Information We take the security of your personal information seriously. We implement a variety of security measures, including:

Encryption: Sensitive data such as payment details are encrypted using SSL (Secure Socket Layer) technology.
Access Controls: Access to your personal data is restricted to authorized personnel who need it to perform their job functions.
Data Storage: Personal information is stored in a secure environment and is not publicly accessible.

4. Sharing Your Information Creative Factory Jamaica Limited does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers (such as payment processors or web hosting companies) who assist us in operating our business.
Legal Requirements: We may disclose your information when required to comply with the law, such as responding to legal requests or protecting our rights.

5. Cookies and Website Tracking Our website may use cookies and other tracking technologies to improve your browsing experience and personalize the services we offer. Cookies are small data files stored on your device that help us recognize your preferences and deliver content tailored to your interests.

You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

6. Your Rights You have the right to access, correct, or delete your personal information at any time. If you wish to update your details or request the removal of your data, please contact us using the information provided below.

7. Data Retention We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. After this period, we will securely delete or anonymize your data.

8. Changes to This Privacy Statement Creative Factory Jamaica Limited reserves the right to update or modify this Privacy Statement at any time. Any changes will be posted on this page, and significant updates will be communicated to you via email or on our website.

9. Contact Us If you have any questions or concerns about our privacy practices or the way your information is handled, please contact us:

Creative Factory Jamaica Limited
Email: contact@creativefactoryja.com
Phone: 876-847-2633
Address: 76 Marcus Garvey Drive, Kingston, Jamaica
Website: https://creativefactoryja.com